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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6049 reviews)

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4.59

Based on 6,049 reviews, last reviewed 5th Aug 2025

No new 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025

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NatWest Group - Cora Digital Assistant reviews (6049)

Highly recommend

My question was answered efficiently and quickly Reviewed on: 9th March 2022

Helpful and prompt support

Easy to use and gave an efficient and prompt response. Reviewed on: 9th March 2022

Cora is Fab

So quick and easy to change my address online thanks to Cora digital assistant Reviewed on: 9th March 2022

Speedy

Very fast at replying! Answered my question. Reviewed on: 9th March 2022

Very helpful online assistant

Answered the question and information I was enquiring about promptly Reviewed on: 9th March 2022

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xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 9th March 2022

very smooth service

Cora's service was smooth and simple Reviewed on: 9th March 2022

Always worked well

Always banked with Royal Bank of Scotland. Doesn't feel right referring to MY bank as Nat West. That said the.online banking is a god send Reviewed on: 9th March 2022