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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6049 reviews)

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4.59

Based on 6,049 reviews, last reviewed 5th Aug 2025

No new 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025

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NatWest Group - Cora Digital Assistant reviews (6049)

Cora is a quick help and can be useful 24*7

A quick prompt response from Cora is helpful. I got to know the customer care number while switching my account. Reviewed on: 8th March 2022

Very positive

The digital assistant Cora is fantastically helpful. It understands all manners of speaking and promots you if it doesn't understand exactly what you need. Reviewed on: 8th March 2022

Top class

Great was really helpful and easy to use Reviewed on: 8th March 2022

Great service

Answered my question very quickly Reviewed on: 8th March 2022

Absolutely FAB

Quick and easy service. Changed address online and the Whole process took less than 45 seconds! Pleasantly surprised at how easy it was to use. Reviewed on: 8th March 2022

Incantata si multumita de Cora

Foarte de ajutor si promot.Mi s-au furnizat informatiile cu rapiditate,am primit raspunsurile catutate si am fost ajutata mereu.Sunt multumita de asistent si de cand sunt la aceasta banca nu am avut nici un fel de problema. Reviewed on: 8th March 2022

No time wasted,I got what I needed

It was fair and am happy to get help as soon as I needed one Reviewed on: 8th March 2022

Painless

Used Cora to reactivate ISA. Took less than a minute Reviewed on: 8th March 2022

Cora help was great

Fast and prompt. Needed help with a simple issue and using Cora was useful Reviewed on: 8th March 2022

Great online help

Natwest has always been a great bank to be with. Cora has helped me fix issues from the US and well as fix issues out of office hours! Reviewed on: 8th March 2022