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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6061)

very good

5
very timely detailed instructions Reviewed on: 9th March 2022

Worked

5
Solved my problem quick and easy Reviewed on: 9th March 2022

Always helpful

5
Managed to sort my ongoing problem quickly and efficiently! Reviewed on: 9th March 2022

Excellent use of technology to mke my busy lifestyle so much easier

5
This is the first time I have used Cora and it won't be the last. For a first time user it was a tremendous experience and saved me sooooo much time Reviewed on: 9th March 2022

Quick easy response

5
I found the messaging service very quick, and very helpful. Reviewed on: 9th March 2022

Great service

5
I always get the help I need from them. They're always so kind too Reviewed on: 9th March 2022

Quick and painless

5
The app worked well so far and I'll find out if the suggestion has helped shortly. Reviewed on: 9th March 2022

Helpful and quick

5
I like it because the help was easily accessible and available. Reviewed on: 9th March 2022

A really helpful and stress free service.

5
My request for assistance with an account was dealt with so quickly and without any fuss. I really cannot fault the quality of service. Excellent thank you! Reviewed on: 9th March 2022

Helpful

5
Very good service she explained things clearly Reviewed on: 9th March 2022

Review NatWest Group - Cora: Digital assistant now

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