Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Good service

5
Great service good technology efficient Reviewed on: 9th March 2022

quick and simple

4
all good thank you ........................................ Reviewed on: 9th March 2022

Great fast friendly service !

5
It's fantastic and very easy to get help . I really struggle but the Cora help is reliable and the people who I speak to are very friendly ! Reviewed on: 9th March 2022

Fast & Efficient Cora

5
Really easy and fast to change my address details using Cora. Reviewed on: 9th March 2022

Efficient

5
Nat West is always helpful and is always on hand to help whatever the hour, whatever the issue. Reviewed on: 9th March 2022

Courteous Cora

4
Very easy smooth experience. Polite and kind with great options to choose from. Much nicer than trawling through an FAQ page. Reviewed on: 9th March 2022

Great

5
Easy to use saved a trip to the bank Reviewed on: 9th March 2022

Great

5
Helpful and informative great understanding of the app Reviewed on: 9th March 2022

Actually understands

5
Most bots don't really get what you are asking or just give you very few options. Cora actually solved my queries multiple times. Reviewed on: 9th March 2022

Quick and Simple

5
My question was answered quickly and the instructions simple!! Reviewed on: 9th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs