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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Quick

5
Fast and easy to use Would definitely use again Reviewed on: 7th March 2022

very good

5
easy to use very good my questions were answered and i understood what to do Reviewed on: 7th March 2022

Helped me quickly

5
Was simple with my query helping me straight away Reviewed on: 7th March 2022

Great Service

5
I just found Cora to be very helpful and efficient Reviewed on: 7th March 2022

Cora is awesome!

5
Excellent way to make simple changes. Done in minutes. Love it! Reviewed on: 7th March 2022

Amazing

5
My question was answered so quickly and Cora was helpful and polite Reviewed on: 7th March 2022

Nat West Cora tech

5
Great software to use instead of being hold forever. Reviewed on: 7th March 2022

Great assistance

5
I asked a question about a pending payment and was given all sorts of very useful information and links to places that could help me. Thank you Cora Reviewed on: 7th March 2022

Very helpful

5
Very helpful and quick with replies Reviewed on: 7th March 2022

Quick response

5
Very helpful and quick assisstance Reviewed on: 7th March 2022

Review NatWest Group - Cora: Digital assistant now

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