NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

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4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Great Service

I just found Cora to be very helpful and efficient Reviewed on: 7th March 2022

Cora is awesome!

Excellent way to make simple changes. Done in minutes. Love it! Reviewed on: 7th March 2022

Amazing

My question was answered so quickly and Cora was helpful and polite Reviewed on: 7th March 2022

Nat West Cora tech

Great software to use instead of being hold forever. Reviewed on: 7th March 2022

Great assistance

I asked a question about a pending payment and was given all sorts of very useful information and links to places that could help me. Thank you Cora Reviewed on: 7th March 2022