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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Very helpful

5
Very quick and extremely efficient Reviewed on: 7th March 2022
Jenny De Sortis's avatar
Jenny De Sortis

Very efficient

5
My problem was sorted very quickly and easily Reviewed on: 7th March 2022
Kerry Palmer-Hadfield 's avatar
Kerry Palmer-Hadfield

Quick

5
Fast and easy to use Would definitely use again Reviewed on: 7th March 2022
Sk's avatar
Sk

very good

5
easy to use very good my questions were answered and i understood what to do Reviewed on: 7th March 2022
jo's avatar
jo

Helped me quickly

5
Was simple with my query helping me straight away Reviewed on: 7th March 2022
Jacqui Hutcheon's avatar
Jacqui Hutcheon

Great Service

5
I just found Cora to be very helpful and efficient Reviewed on: 7th March 2022
Astrid's avatar
Astrid

Cora is awesome!

5
Excellent way to make simple changes. Done in minutes. Love it! Reviewed on: 7th March 2022
Karen Large's avatar
Karen Large

Amazing

5
My question was answered so quickly and Cora was helpful and polite Reviewed on: 7th March 2022
Sharron's avatar
Sharron

Nat West Cora tech

5
Great software to use instead of being hold forever. Reviewed on: 7th March 2022
Gary Bird's avatar
Gary Bird

Great assistance

5
I asked a question about a pending payment and was given all sorts of very useful information and links to places that could help me. Thank you Cora Reviewed on: 7th March 2022
Monica Stroud's avatar
Monica Stroud

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