Write a review

NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6051 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,051 reviews, last reviewed 17th Sep 2025

No new 5 star reviews

in the past 90 days

20% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Possibly the wordt customer service in the industry? Complete waste of time- very poor customer service made only worse by the useless "Cora" . All contact avenues seem to be pushing towards their bankin... Read more Reviewed on: 17th September 2025

Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Group - Cora Digital Assistant reviews (6051)

great service

Very fast, easy and efficient. Unlike most of the telephone staff. No wonder tech is replacing humans. Reviewed on: 6th March 2022

great

very good and helpful, quick and easy Reviewed on: 6th March 2022

Efficient, effective and easy digital service

Wanted to find some information about my travel insurance policy. Cora directed to me to the right place on my internet account within a few questions. Not only this but ws able to access this information when I needed it (Sunday Afternoon) Reviewed on: 6th March 2022

great service

No Hassle easy to use. would have no problems usind Cora Again! Reviewed on: 6th March 2022

Great and prompt service

Super quick to work with Cora, no need to queue on telephone lines or go into the bank. Reviewed on: 6th March 2022

Transfer

Quick and easy to transfer Money Reviewed on: 6th March 2022

Spot on

Easy and helpful .. answered all questions Reviewed on: 6th March 2022

The best Bank

They are always so helpful, they make you think they care, always a great service , there online help Cora is pretty smart as well , they get my vote any day . Reviewed on: 6th March 2022