Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

great service

5
Very fast, easy and efficient. Unlike most of the telephone staff. No wonder tech is replacing humans. Reviewed on: 6th March 2022

great

5
very good and helpful, quick and easy Reviewed on: 6th March 2022

Efficient, effective and easy digital service

5
Wanted to find some information about my travel insurance policy. Cora directed to me to the right place on my internet account within a few questions. Not only this but ws able to access this information when I needed it (Sunday Afternoon) Reviewed on: 6th March 2022

great service

5
No Hassle easy to use. would have no problems usind Cora Again! Reviewed on: 6th March 2022

Great and prompt service

5
Super quick to work with Cora, no need to queue on telephone lines or go into the bank. Reviewed on: 6th March 2022

Transfer

5
Quick and easy to transfer Money Reviewed on: 6th March 2022

Spot on

5
Easy and helpful .. answered all questions Reviewed on: 6th March 2022

The best Bank

5
They are always so helpful, they make you think they care, always a great service , there online help Cora is pretty smart as well , they get my vote any day . Reviewed on: 6th March 2022

Help

4
Great help with my issues i was having today Reviewed on: 6th March 2022

Very easy to use

5
It was so quick a very simple to use Reviewed on: 6th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs