Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Thank you

5
Was of much help in a short time Reviewed on: 6th March 2022
Grace's avatar
Grace

A good general first step for information and help.

4
Not all eventualities can be covered by a pre-programmed computer but this is a good first port of call for the more common questions or concerns that a customer might have. The information is helpful and you still have the option of being passed on to a "live" service if Cora cannot assist. Reviewed on: 6th March 2022
William Roberts's avatar
William Roberts

great service

5
Very fast, easy and efficient. Unlike most of the telephone staff. No wonder tech is replacing humans. Reviewed on: 6th March 2022
Craig Donald's avatar
Craig Donald

great

5
very good and helpful, quick and easy Reviewed on: 6th March 2022
Apryl Hamilton's avatar
Apryl Hamilton

Efficient, effective and easy digital service

5
Wanted to find some information about my travel insurance policy. Cora directed to me to the right place on my internet account within a few questions. Not only this but ws able to access this information when I needed it (Sunday Afternoon) Reviewed on: 6th March 2022
Ruth Kirby's avatar
Ruth Kirby

great service

5
No Hassle easy to use. would have no problems usind Cora Again! Reviewed on: 6th March 2022
Paul Wright's avatar
Paul Wright

Great and prompt service

5
Super quick to work with Cora, no need to queue on telephone lines or go into the bank. Reviewed on: 6th March 2022
Olga Pawel's avatar
Olga Pawel

Transfer

5
Quick and easy to transfer Money Reviewed on: 6th March 2022
carol horan's avatar
carol horan

Spot on

5
Easy and helpful .. answered all questions Reviewed on: 6th March 2022
John Needler's avatar
John Needler

The best Bank

5
They are always so helpful, they make you think they care, always a great service , there online help Cora is pretty smart as well , they get my vote any day . Reviewed on: 6th March 2022
Carole Cake 's avatar
Carole Cake

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill