NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

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4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

great service

No Hassle easy to use. would have no problems usind Cora Again! Reviewed on: 6th March 2022

Great and prompt service

Super quick to work with Cora, no need to queue on telephone lines or go into the bank. Reviewed on: 6th March 2022

Transfer

Quick and easy to transfer Money Reviewed on: 6th March 2022

Spot on

Easy and helpful .. answered all questions Reviewed on: 6th March 2022

The best Bank

They are always so helpful, they make you think they care, always a great service , there online help Cora is pretty smart as well , they get my vote any day . Reviewed on: 6th March 2022

Help

Great help with my issues i was having today Reviewed on: 6th March 2022

Very easy to use

It was so quick a very simple to use Reviewed on: 6th March 2022

Address

I wanted to change address and Cora did it in second don't have to wait for an agent or anything quick, easy and simple secure I should say Reviewed on: 6th March 2022

Great service

Very swift responses, easy options given so I was clear what I needed to submit/respond with to have my request dealt with. Reviewed on: 6th March 2022