Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

So Easy

5
The best Digital Assistant banking system I've used Reviewed on: 4th March 2022
Natalie's avatar
Natalie

Always eventually gets there but sometimes a bit quick for an old codger!

4
I have need ed to use Cora on several occasions, not just a one-off. Reviewed on: 4th March 2022
Duncan Graham's avatar
Duncan Graham

Quick, effective and no waiting

5
Took me less than 5 minutes to complete my request, brilliant Reviewed on: 4th March 2022
michelestorey01@hotmail.com's avatar
[email protected]

Very helpful and quick to use

5
Answered my questions satisfactorily and saved hanging on the phone Reviewed on: 4th March 2022
Ian Bowie 's avatar
Ian Bowie

Cora is very good

5
It’s very useful and easy to chat with Cora. It saves time to use it. Reviewed on: 4th March 2022
Nwamaka's avatar
Nwamaka

EASY TO USE

5
Edited my change of address, so quick and easy Reviewed on: 4th March 2022
halstead taxis ltd's avatar
halstead taxis ltd

Efficient

5
Cora made things very easy and was done very efficiently. Reviewed on: 4th March 2022
Mairi Mcgowan's avatar
Mairi Mcgowan

Great

5
Very helpful Reviewed on: 4th March 2022
Nadia Bilal's avatar
Nadia Bilal

Helpful

5
The system has got a lot better and you can get through to an operator quicker if Cora can't help Reviewed on: 4th March 2022
Park Hill's avatar
Park Hill

Very helpful

5
Very quick and efficient dealt with my request quickly Reviewed on: 4th March 2022
Carole Bates's avatar
Carole Bates

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill