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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Great

5
Very helpful Reviewed on: 4th March 2022

Helpful

5
The system has got a lot better and you can get through to an operator quicker if Cora can't help Reviewed on: 4th March 2022

Very helpful

5
Very quick and efficient dealt with my request quickly Reviewed on: 4th March 2022

Great service

5
A friendly online service which is quick and easy to use Reviewed on: 4th March 2022

Incredible

5
This app has saved so much time, no issues and runs extremely well, very honoured to use it Reviewed on: 4th March 2022

I would recommend Cora

5
Very quick and easy to use. Using Cora has saved me a lot of time Reviewed on: 4th March 2022

Cora

5
Very helpful and happy to oblige with help Reviewed on: 4th March 2022

Excellent

5
Very quick and easy to use with excellent results Reviewed on: 4th March 2022

Nice one Cora

5
Good information clear and procise Reviewed on: 4th March 2022

Very useful

5
Needed to change my address, very simple and well designed. Reviewed on: 4th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
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