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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

EASY TO USE

5
Edited my change of address, so quick and easy Reviewed on: 4th March 2022
halstead taxis ltd's avatar
halstead taxis ltd

Efficient

5
Cora made things very easy and was done very efficiently. Reviewed on: 4th March 2022
Mairi Mcgowan's avatar
Mairi Mcgowan

Great

5
Very helpful Reviewed on: 4th March 2022
Nadia Bilal's avatar
Nadia Bilal

Helpful

5
The system has got a lot better and you can get through to an operator quicker if Cora can't help Reviewed on: 4th March 2022
Park Hill's avatar
Park Hill

Very helpful

5
Very quick and efficient dealt with my request quickly Reviewed on: 4th March 2022
Carole Bates's avatar
Carole Bates

Great service

5
A friendly online service which is quick and easy to use Reviewed on: 4th March 2022
Claire Medhurst's avatar
Claire Medhurst

Incredible

5
This app has saved so much time, no issues and runs extremely well, very honoured to use it Reviewed on: 4th March 2022
Aaran's avatar
Aaran

I would recommend Cora

5
Very quick and easy to use. Using Cora has saved me a lot of time Reviewed on: 4th March 2022
J Sanders 's avatar
J Sanders

Cora

5
Very helpful and happy to oblige with help Reviewed on: 4th March 2022
Susan Navin's avatar
Susan Navin

Excellent

5
Very quick and easy to use with excellent results Reviewed on: 4th March 2022
Steve Leachman's avatar
Steve Leachman

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