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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Helpful

4
It was quick and easy to use and I would use it again Reviewed on: 4th March 2022
Paul Wilson 's avatar
Paul Wilson

Reactivation of account

5
Discovered I needed to reactivate an account was able to do it in minutes, using cora very satisfactory Reviewed on: 4th March 2022
Cate Carey's avatar
Cate Carey

Excellent

5
quick direct responses. felt like conversation was in person. Reviewed on: 4th March 2022
Derek Antwi's avatar
Derek Antwi

very good and fast service

5
Great help with reactivating an isa Reviewed on: 4th March 2022
Hilary Hunter's avatar
Hilary Hunter

Unsolved problem

5
Cora helped me with my pin as it was locked Reviewed on: 4th March 2022
Janet Trundley's avatar
Janet Trundley

Automated reactivation of ISA

5
Quick and easy automated help with reactivating my ISA. Great customer experience. Reviewed on: 4th March 2022
Chris Deeks's avatar
Chris Deeks

hel at hand

5
help at hand. i found this service very helpful in answering all my issues. Reviewed on: 4th March 2022
Paul Walker's avatar
Paul Walker

Great service

5
I have been with RBS for 17 years and very satisfied with the service. Reviewed on: 4th March 2022
Statistics Consulting's avatar
Statistics Consulting

Class Act

5
Fantastic service! Would definitely recommend NatWest for this. Reviewed on: 4th March 2022
Matt's avatar
Matt

Easy to use

5
Answers most questions with out speaking to an agent Reviewed on: 4th March 2022
Bernice Holmes's avatar
Bernice Holmes

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