Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Automated reactivation of ISA

5
Quick and easy automated help with reactivating my ISA. Great customer experience. Reviewed on: 4th March 2022
Chris Deeks's avatar
Chris Deeks

hel at hand

5
help at hand. i found this service very helpful in answering all my issues. Reviewed on: 4th March 2022
Paul Walker's avatar
Paul Walker

Great service

5
I have been with RBS for 17 years and very satisfied with the service. Reviewed on: 4th March 2022
Statistics Consulting's avatar
Statistics Consulting

Class Act

5
Fantastic service! Would definitely recommend NatWest for this. Reviewed on: 4th March 2022
Matt's avatar
Matt

Easy to use

5
Answers most questions with out speaking to an agent Reviewed on: 4th March 2022
Bernice Holmes's avatar
Bernice Holmes

Great service

5
Great service thank you, lovely not to speak to someone on the phone! Reviewed on: 4th March 2022
Anna Staker's avatar
Anna Staker

Excellent service

5
Always sorts out any issues I have Reviewed on: 4th March 2022
Amanda Hutt's avatar
Amanda Hutt

So easy, quick and pain free!!

5
Such a speedy and easy way to communicate with my bank. Everything was sorted within seconds! Reviewed on: 4th March 2022
Billie's avatar
Billie

Seamless experience

5
Cora dealt with my needs much better and faster than other experiences I've had with real online agents. The nature of the exchange was professional and it didn't feel like I was speaking to AI. Cora was able to understand what I needed immediately and got this done within minutes. Reviewed on: 4th March 2022
S M's avatar
S M

Question I needed to ask

5
Fast efficient service, it was so easy to use Reviewed on: 4th March 2022
Catherine Donnelly 's avatar
Catherine Donnelly

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill