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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Fast reliable friend

5
Always count on Cora when you have a question , at anytime of day or night! Like talking to another human person Reviewed on: 4th March 2022

it has been good

5
I have been with the bank for decades, easy and friendly to use Reviewed on: 4th March 2022

Very helpful and extremely kind

5
I had a usrful experience and met some kind people Reviewed on: 4th March 2022

Quick

4
Great for things like ordering back-statements, etc. Reviewed on: 4th March 2022

Easy and simple

5
Fastest bot I've encountered online Reviewed on: 4th March 2022

Available when you need it

5
Accessible when it suits me. Hassle free. Reviewed on: 4th March 2022

simple

5
very simple and easy to use, would highly recommend! :) Reviewed on: 4th March 2022

Prompt and concise

5
The response was swift and timely Reviewed on: 3rd March 2022

Good Advice

4
Was able to receive direction. My position is a personal problem since my wife died. One battles on with the understanding of NatWest. Reviewed on: 3rd March 2022

Fab and fast

5
Enabled simple task to be done quickly and efficiently Reviewed on: 3rd March 2022

Review NatWest Group - Cora: Digital assistant now

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