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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Good Advice

4
Was able to receive direction. My position is a personal problem since my wife died. One battles on with the understanding of NatWest. Reviewed on: 3rd March 2022
Steve Bennett's avatar
Steve Bennett

Fab and fast

5
Enabled simple task to be done quickly and efficiently Reviewed on: 3rd March 2022
Carolyne's avatar
Carolyne

Brilliant

5
Brilliant experience help me with my query Reviewed on: 3rd March 2022
Colin Brown's avatar
Colin Brown

Friendly and helpful

5
My problem got sorted straight away Reviewed on: 3rd March 2022
Dawn's avatar
Dawn

Speedy service

5
Cora dealt with my request super quick. Reviewed on: 3rd March 2022
Jane Bassett's avatar
Jane Bassett

Efficient quick

5
Query Resolved immediately very impressed with the speed and efficiency of this service Reviewed on: 3rd March 2022
Elaine Harvey's avatar
Elaine Harvey

Fast service

5
Cora helped me change my address details. Very quick and easy. Reviewed on: 3rd March 2022
Betty Scott's avatar
Betty Scott

Quick reactivation of dormant account

5
Saved time when having to reactivate an ISA. Much more efficient, no stress and friendly bot. Reviewed on: 3rd March 2022
Suzanne Williams's avatar
Suzanne Williams

Cora

5
Worked really well for a complicated problem. Not resolved, but I know what to do now. Reviewed on: 3rd March 2022
Mark Hedgecock's avatar
Mark Hedgecock

You are lovely

5
Thanks it’s so much good and happy Reviewed on: 3rd March 2022
Daryoush Abdavi's avatar
Daryoush Abdavi

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