Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Brilliant

5
Brilliant experience help me with my query Reviewed on: 3rd March 2022

Friendly and helpful

5
My problem got sorted straight away Reviewed on: 3rd March 2022

Speedy service

5
Cora dealt with my request super quick. Reviewed on: 3rd March 2022

Efficient quick

5
Query Resolved immediately very impressed with the speed and efficiency of this service Reviewed on: 3rd March 2022

Fast service

5
Cora helped me change my address details. Very quick and easy. Reviewed on: 3rd March 2022

Quick reactivation of dormant account

5
Saved time when having to reactivate an ISA. Much more efficient, no stress and friendly bot. Reviewed on: 3rd March 2022

Cora

5
Worked really well for a complicated problem. Not resolved, but I know what to do now. Reviewed on: 3rd March 2022

You are lovely

5
Thanks it’s so much good and happy Reviewed on: 3rd March 2022

Brilliant

5
Amazing site would recommend it Reviewed on: 3rd March 2022

Quick and easy to use

5
Easy to use service and got everything I needed without queuing. Will definitely use again Reviewed on: 3rd March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs