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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Amazing

5
Easy and helpful quick simple fantastic Reviewed on: 3rd March 2022
Lauea's avatar
Lauea

Very helpful and fast

5
Very easy and quick to access and smooth operation. Reviewed on: 3rd March 2022
geoffarchbold@aol.com's avatar
[email protected]

I was well informed

5
I had a good experience it was lovely to find that i was given the right guide to help me Reviewed on: 3rd March 2022
Isabelle Addison's avatar
Isabelle Addison

Cora always knows the answer

5
Cora always answers my questions clearly and concisely and on the one recent occasion she could not, she passed me on to an actual human. Keep up the good work Cora!! Reviewed on: 3rd March 2022
Keith Watkinson's avatar
Keith Watkinson

Helped change my address

5
Helped change my address to the new address Reviewed on: 3rd March 2022
Tameryn Tait's avatar
Tameryn Tait

Adora the Cora!

5
Effective resolution to queries and quick response, what’s not to love! Reviewed on: 3rd March 2022
Melanie Lisa Peters's avatar
Melanie Lisa Peters

Best assistant

5
Easy and quick to use. Understands my questions and gives a detailed reply Reviewed on: 3rd March 2022
santorogiulio@hotmail.com's avatar
[email protected]

Excellent service

5
Excellent and quick service …. Very pleased Reviewed on: 3rd March 2022
Josephine Pinfold's avatar
Josephine Pinfold

Quick and easy is all you need!

5
The service was quick, easy and very accurate G having switched from another highstreet bank I'm greatly impressed. Reviewed on: 3rd March 2022
Mister Be's avatar
Mister Be

Great service

5
Quick response, accurate and precise. Reviewed on: 3rd March 2022
Aline Maciel Alves de Souza's avatar
Aline Maciel Alves de Souza

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