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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Great account and features

5
I like the app functions and the reward account services. No complaints at this time. Reviewed on: 3rd March 2022

Great service

5
Really helpful and did exactly what I needed Reviewed on: 3rd March 2022

Sorted my problem in a matter of a few minutes

5
Thank you very much cpra God bless and good luck Reviewed on: 3rd March 2022

Cora is fab

5
Really easy to use and very helpful Reviewed on: 3rd March 2022

Best helper

5
Always available and gets you the answers that you need Reviewed on: 3rd March 2022

Thanks Cora

5
So helpful and easy to use. Stress free, instant help no matter what time of the day you need it Cora is always there to help. Thank you. Reviewed on: 3rd March 2022

quick and easy

5
done what was required ########################################################################## Reviewed on: 3rd March 2022

Easy to use and helpful

5
Information was quick and Cora understood my query easily Reviewed on: 2nd March 2022

extremely helpful

5
really helpful, helped me solve my issue within minutes Reviewed on: 2nd March 2022

Outstanding performance

5
Cora is so quick and efficient, I am very pleased with the service provided. I got the results I was looking and very fast. Reviewed on: 2nd March 2022

Review NatWest Group - Cora: Digital assistant now

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