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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Very helpful

5
Very helpful digital assistant. Was not hard to use and got my answer straight away Reviewed on: 3rd March 2022
shannen.watters@yahoo.co.uk's avatar
[email protected]

Great response

5
Immediate replies and accurate interpretation of my request. Reviewed on: 3rd March 2022
John Woodmansey's avatar
John Woodmansey

Great account and features

5
I like the app functions and the reward account services. No complaints at this time. Reviewed on: 3rd March 2022
Robert Everitt's avatar
Robert Everitt

Great service

5
Really helpful and did exactly what I needed Reviewed on: 3rd March 2022
Jen's avatar
Jen

Sorted my problem in a matter of a few minutes

5
Thank you very much cpra God bless and good luck Reviewed on: 3rd March 2022
Shannon Mcnally's avatar
Shannon Mcnally

Cora is fab

5
Really easy to use and very helpful Reviewed on: 3rd March 2022
Suzette cavanna's avatar
Suzette cavanna

Best helper

5
Always available and gets you the answers that you need Reviewed on: 3rd March 2022
Kestrel27 's avatar
Kestrel27

Thanks Cora

5
So helpful and easy to use. Stress free, instant help no matter what time of the day you need it Cora is always there to help. Thank you. Reviewed on: 3rd March 2022
Bethany's avatar
Bethany

quick and easy

5
done what was required ########################################################################## Reviewed on: 3rd March 2022
david wilson's avatar
david wilson

Easy to use and helpful

5
Information was quick and Cora understood my query easily Reviewed on: 2nd March 2022
Rumbi's avatar
Rumbi

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