NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

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4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

why

vote with words anymore nonsense will be reported has time wasters Reviewed on: 2nd March 2022

QUICK RESPONSE

I m very happy with the service provided . Thankyou so much for your assistance and quick response ! Reviewed on: 2nd March 2022

Calculus

Banking made easy as there are more information available for all queries and enquiries. Security is also taken very seriously Reviewed on: 2nd March 2022

Helpful

I found it really helpful and easy to use Reviewed on: 2nd March 2022

Best online help

Quick easy and just fantastic the only online chat bot that i have encountered that actually resolves your query so amazing Reviewed on: 1st March 2022