Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Fast and simple

5
Easy to use quick and efficient Reviewed on: 2nd March 2022

Precision of Cora is something else

5
I like the way she breaks down the questions into sub answers for you to drill down, it’s very accurate and fast Reviewed on: 2nd March 2022

Big Help

5
It was fast and helpful and gave me the information I needed. Reviewed on: 2nd March 2022

Easy

5
Reactivate my ISA it was very quick and easy Reviewed on: 2nd March 2022

Fast and Effective

5
Brilliant fast effective service online today - thank you Cora Reviewed on: 2nd March 2022

Best automated service

5
Easy to use and appears to be very intuitive Reviewed on: 2nd March 2022

Paying in a cheque

5
Fast easy to understand instructions Reviewed on: 2nd March 2022

Fastest response ever

5
Received accurate information immediately without any “sorry I don’t understand your question” messages. Reviewed on: 2nd March 2022

Quick and easy to understand

5
Answered my querie very quickly Reviewed on: 2nd March 2022

why

5
vote with words anymore nonsense will be reported has time wasters Reviewed on: 2nd March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs