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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Fast and Effective

5
Brilliant fast effective service online today - thank you Cora Reviewed on: 2nd March 2022
Lisa's avatar
Lisa

Best automated service

5
Easy to use and appears to be very intuitive Reviewed on: 2nd March 2022
Geoff's avatar
Geoff

Paying in a cheque

5
Fast easy to understand instructions Reviewed on: 2nd March 2022
Janet Cropper's avatar
Janet Cropper

Fastest response ever

5
Received accurate information immediately without any “sorry I don’t understand your question” messages. Reviewed on: 2nd March 2022
Yvonne Poole's avatar
Yvonne Poole

Quick and easy to understand

5
Answered my querie very quickly Reviewed on: 2nd March 2022
Tommy Mason's avatar
Tommy Mason

why

5
vote with words anymore nonsense will be reported has time wasters Reviewed on: 2nd March 2022
Andy Aglow's avatar
Andy Aglow

QUICK RESPONSE

5
I m very happy with the service provided . Thankyou so much for your assistance and quick response ! Reviewed on: 2nd March 2022
Areeba Dahri's avatar
Areeba Dahri

Calculus

5
Banking made easy as there are more information available for all queries and enquiries. Security is also taken very seriously Reviewed on: 2nd March 2022
Richard 's avatar
Richard

Helpful

5
I found it really helpful and easy to use Reviewed on: 2nd March 2022
SOFIA NOEMY FORSTER's avatar
SOFIA NOEMY FORSTER

Best online help

5
Quick easy and just fantastic the only online chat bot that i have encountered that actually resolves your query so amazing Reviewed on: 1st March 2022
Danielle Harper's avatar
Danielle Harper

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