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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

hassle free

5
It was quite interesting but the system was spot on in responding to my query. Reviewed on: 2nd March 2022
Brenda Antwi's avatar
Brenda Antwi

Fast and simple

5
Easy to use quick and efficient Reviewed on: 2nd March 2022
George Jones's avatar
George Jones

Precision of Cora is something else

5
I like the way she breaks down the questions into sub answers for you to drill down, it’s very accurate and fast Reviewed on: 2nd March 2022
Zaheed Mahmood's avatar
Zaheed Mahmood

Big Help

5
It was fast and helpful and gave me the information I needed. Reviewed on: 2nd March 2022
Peter Hanrahan's avatar
Peter Hanrahan

Easy

5
Reactivate my ISA it was very quick and easy Reviewed on: 2nd March 2022
Karen Woods's avatar
Karen Woods

Fast and Effective

5
Brilliant fast effective service online today - thank you Cora Reviewed on: 2nd March 2022
Lisa's avatar
Lisa

Best automated service

5
Easy to use and appears to be very intuitive Reviewed on: 2nd March 2022
Geoff's avatar
Geoff

Paying in a cheque

5
Fast easy to understand instructions Reviewed on: 2nd March 2022
Janet Cropper's avatar
Janet Cropper

Fastest response ever

5
Received accurate information immediately without any “sorry I don’t understand your question” messages. Reviewed on: 2nd March 2022
Yvonne Poole's avatar
Yvonne Poole

Quick and easy to understand

5
Answered my querie very quickly Reviewed on: 2nd March 2022
Tommy Mason's avatar
Tommy Mason

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