Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Excellent

5
Cora made quick work of changing my address, it was very straightforward and very easy. I'd definitely recommend :) Reviewed on: 2nd March 2022

Cora is a friend

4
Cora can help you in getting sorted out and resolving issues. She also knows when you need to talk. Reviewed on: 2nd March 2022

Excellent

5
The service is very clear and very helpful Reviewed on: 2nd March 2022

hassle free

5
It was quite interesting but the system was spot on in responding to my query. Reviewed on: 2nd March 2022

Fast and simple

5
Easy to use quick and efficient Reviewed on: 2nd March 2022

Precision of Cora is something else

5
I like the way she breaks down the questions into sub answers for you to drill down, it’s very accurate and fast Reviewed on: 2nd March 2022

Big Help

5
It was fast and helpful and gave me the information I needed. Reviewed on: 2nd March 2022

Easy

5
Reactivate my ISA it was very quick and easy Reviewed on: 2nd March 2022

Fast and Effective

5
Brilliant fast effective service online today - thank you Cora Reviewed on: 2nd March 2022

Best automated service

5
Easy to use and appears to be very intuitive Reviewed on: 2nd March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs