Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

Quick response

5
Chatting with Cora was so much better than other chat-lines. The questions were easier and pertinent. Reviewed on: 1st March 2022
Jane Anita Gray's avatar
Jane Anita Gray

Responsive

5
Fast and clear response to questions Reviewed on: 1st March 2022
Stuart Cameron's avatar
Stuart Cameron

Brilliant very helpful

5
Quick and very helpful best online help I’ve come across in a long time Reviewed on: 1st March 2022
Ryan Gallagher's avatar
Ryan Gallagher

Information about refund on Apple pay

5
Very helpful to have digital assistant to offer advice immediately Reviewed on: 1st March 2022
Joy Cromie's avatar
Joy Cromie

Chat enquiry

5
Cora answered my questions and was helpful Reviewed on: 1st March 2022
Darce Williams's avatar
Darce Williams

Online system for help, no waiting

5
Cora is so much better than waiting for a human to reply Reviewed on: 1st March 2022
Socrates's avatar
Socrates

ISa question

5
Quick and efficent to my question and my question answered quickly. I good experience Reviewed on: 1st March 2022
Catherine Gerrie 's avatar
Catherine Gerrie

Easy to use

5
Took literally minutes to apply and upgrade both card and account using this method Reviewed on: 1st March 2022
CPR2709 's avatar
CPR2709

Very helpful

5
Kept everything nice and simple even if she was faster than me at typing lol Reviewed on: 1st March 2022
Elaine Robson's avatar
Elaine Robson

Good old Cora!

5
Quick and efficient, question answered to my satisfaction Reviewed on: 1st March 2022
Jacqueline Cullen's avatar
Jacqueline Cullen

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill