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NatWest Group - Cora: Digital Assistant reviews

4.60
Based on 6,046 reviews, last reviewed 28th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

NatWest Bank Hi I have called today NatWest Bank customer service for the help, I was extremely distressed and need they support and help, however after speaking w... Read more Reviewed on: 28th June 2025
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Danuta

About this product

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NatWest Group - Cora Digital Assistant reviews (6046)

Great Online Service

5
Very happy with the online banking Reviewed on: 1st March 2022

Good

5
Easy to use and accessible. Good. Reviewed on: 1st March 2022

Helpful

5
Gave relevant advice on my query Reviewed on: 1st March 2022

Quick and easy very helpful

4
It's good to access to a simple solution when you can't remember how to obtain something Reviewed on: 1st March 2022

excellent quick service

5
I was able to access the service that I required in a very quick and professional manner. The service also gave me the option to request other services in the event that I required them and did not come across as "generic" as some auto services do. Will definitely use again. Reviewed on: 1st March 2022

very easy

5
it was very easy to get the address changed Reviewed on: 1st March 2022

Forgot my PIN

5
Overall I forgot my PIN number and Cora helped me to have a reminder sent to my address. Very helpful indeed and no issues at all. A very pleasant and positive experience, which has not normally been the case with even human customer services. Reviewed on: 1st March 2022

cora

4
Cora was very rapid and efficient .She help me to complete the job remotely Reviewed on: 1st March 2022

Reliable instant help

5
When I needed to discover how to order a card reader Cora quickly and clearly told me how to make the order. Reviewed on: 1st March 2022

CORA

5
GREAT EXPERIENCE USING CORA, EXCELLENT NAT WEST! Reviewed on: 1st March 2022

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