Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Great service helping me was quick and so easy.

5
Learning how to bank on line,got stuck making a mistake on direct debit,asked cora,so helpful,i was very satisfied with reply I had. Reviewed on: 1st March 2022

Necessary advice

5
Quick, on the nail advice whenever you want it Reviewed on: 1st March 2022

easy and helpful

5
quick, easy and correct answers Reviewed on: 1st March 2022

Great DA

5
Very slick, accurate and helpful, definitely a cut above the rest I've experienced Reviewed on: 1st March 2022

Straightforward

5
Quick and easy to use, with a search function that actually works! Query resolved in less than 5 minutes. Reviewed on: 1st March 2022

Exceptional way to bank

5
A well developed and developing app which allows one ease of access but a feeling that you are on a secure system. Gives you a way to access and make changes in real time and with confidence Reviewed on: 1st March 2022

Very helpful

5
Well I have a pending transaction that I don’t recognise so I contacted Cora and I’ve had some helpful advice Reviewed on: 1st March 2022

Thankyou

5
|Very efficient . Thankyou. Good luck for the award Reviewed on: 1st March 2022

very good service

5
very good service easy enough to change my address Reviewed on: 1st March 2022

Quick response

5
Chatting with Cora was so much better than other chat-lines. The questions were easier and pertinent. Reviewed on: 1st March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs