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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Works very well

5
I have used Cora to resolve a few issues very good Reviewed on: 1st March 2022
Leanna's avatar
Leanna

Great service helping me was quick and so easy.

5
Learning how to bank on line,got stuck making a mistake on direct debit,asked cora,so helpful,i was very satisfied with reply I had. Reviewed on: 1st March 2022
Christine Hammond's avatar
Christine Hammond

Necessary advice

5
Quick, on the nail advice whenever you want it Reviewed on: 1st March 2022
will gillespie's avatar
will gillespie

easy and helpful

5
quick, easy and correct answers Reviewed on: 1st March 2022
Moya Mac's avatar
Moya Mac

Great DA

5
Very slick, accurate and helpful, definitely a cut above the rest I've experienced Reviewed on: 1st March 2022
Keith Ellis's avatar
Keith Ellis

Straightforward

5
Quick and easy to use, with a search function that actually works! Query resolved in less than 5 minutes. Reviewed on: 1st March 2022
trudiejkent@aol.com's avatar
[email protected]

Exceptional way to bank

5
A well developed and developing app which allows one ease of access but a feeling that you are on a secure system. Gives you a way to access and make changes in real time and with confidence Reviewed on: 1st March 2022
Paul White's avatar
Paul White

Very helpful

5
Well I have a pending transaction that I don’t recognise so I contacted Cora and I’ve had some helpful advice Reviewed on: 1st March 2022
robert.denton52@yahoo.com's avatar
[email protected]

Thankyou

5
|Very efficient . Thankyou. Good luck for the award Reviewed on: 1st March 2022
John Mitchell's avatar
John Mitchell

very good service

5
very good service easy enough to change my address Reviewed on: 1st March 2022
norman reynolds's avatar
norman reynolds

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