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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6061)

Cora

5
So simple and easy to use and so quick Reviewed on: 1st March 2022
Js's avatar
Js

wonderful!

5
very fast replies, and always helpful. if Cora is unable to help, you will be passed quickly onto a human member of staff. quick and easy to use. Reviewed on: 1st March 2022
sid's avatar
sid

Quick and simple to use

5
Question was answered accurately Reviewed on: 1st March 2022
Sarah Leigh's avatar
Sarah Leigh

Works very well

5
I have used Cora to resolve a few issues very good Reviewed on: 1st March 2022
Leanna's avatar
Leanna

Great service helping me was quick and so easy.

5
Learning how to bank on line,got stuck making a mistake on direct debit,asked cora,so helpful,i was very satisfied with reply I had. Reviewed on: 1st March 2022
Christine Hammond's avatar
Christine Hammond

Necessary advice

5
Quick, on the nail advice whenever you want it Reviewed on: 1st March 2022
will gillespie's avatar
will gillespie

easy and helpful

5
quick, easy and correct answers Reviewed on: 1st March 2022
Moya Mac's avatar
Moya Mac

Great DA

5
Very slick, accurate and helpful, definitely a cut above the rest I've experienced Reviewed on: 1st March 2022
Keith Ellis's avatar
Keith Ellis

Straightforward

5
Quick and easy to use, with a search function that actually works! Query resolved in less than 5 minutes. Reviewed on: 1st March 2022
trudiejkent@aol.com's avatar
[email protected]

Exceptional way to bank

5
A well developed and developing app which allows one ease of access but a feeling that you are on a secure system. Gives you a way to access and make changes in real time and with confidence Reviewed on: 1st March 2022
Paul White's avatar
Paul White

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