Smart Money People Logo

NatWest Group - Cora: Digital Assistant reviews

4.60
Based on 6,046 reviews, last reviewed 28th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

NatWest Bank Hi I have called today NatWest Bank customer service for the help, I was extremely distressed and need they support and help, however after speaking w... Read more Reviewed on: 28th June 2025
Danuta's avatar
Danuta

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital Assistant reviews (6046)

Quick access to help

5
Wanted to pay into my ISA which I haven;t done for while. It needed reactivating and the instructions given to do this were easy to follow and I was guided the whole way through the process to get it reactivated. The whole thing took less than 10 minutes. It was so refreshing to have something actioned so quickly without multiple telephone calls. Reviewed on: 1st March 2022

Easy to deal with

5
Put my mind at rest I can relax for a while Reviewed on: 1st March 2022

Quick and easily resolved

5
I get my issue resolved within minutes. I have trouble finding stuff on the internet and with Cora's help, it's only one click Reviewed on: 1st March 2022

10

5
Answered the questions immediately Reviewed on: 1st March 2022

Excellent Service

5
Delighted and helpful with this service. Ao easy and straight forward. Thank you Reviewed on: 1st March 2022

Enquiry regarding bank transfer for purchase of new car.

5
Very useful and provided all the relevant information to enable the transaction. Reviewed on: 1st March 2022

Great service

5
Very helpful. Very quick. Very professional Reviewed on: 1st March 2022

Quick response time, easy to follow instructions

5
I was trying to make a payment to a new international account & Cora was helpful in directing me to the biometrics feature on my app. Reviewed on: 1st March 2022

Easy

5
Quick and easy and answered my question Reviewed on: 1st March 2022

Simplicity

5
Smooth quick and easy to understand. Answered first time. Reviewed on: 1st March 2022

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs