Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Responsive

5
Fast and clear response to questions Reviewed on: 1st March 2022

Brilliant very helpful

5
Quick and very helpful best online help I’ve come across in a long time Reviewed on: 1st March 2022

Information about refund on Apple pay

5
Very helpful to have digital assistant to offer advice immediately Reviewed on: 1st March 2022

Chat enquiry

5
Cora answered my questions and was helpful Reviewed on: 1st March 2022

Online system for help, no waiting

5
Cora is so much better than waiting for a human to reply Reviewed on: 1st March 2022

ISa question

5
Quick and efficent to my question and my question answered quickly. I good experience Reviewed on: 1st March 2022

Easy to use

5
Took literally minutes to apply and upgrade both card and account using this method Reviewed on: 1st March 2022

Very helpful

5
Kept everything nice and simple even if she was faster than me at typing lol Reviewed on: 1st March 2022

Good old Cora!

5
Quick and efficient, question answered to my satisfaction Reviewed on: 1st March 2022

Easy and quick to deal with

5
I was able to change my address super quick. Reviewed on: 1st March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs