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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Best digital assistant!

5
Best digital assistant, great job NatWest team. Reviewed on: 1st March 2022
Aruna Kumara's avatar
Aruna Kumara

Very quick found what i needed easily

5
Very Easy to use and understand,will use again. Reviewed on: 1st March 2022
David Slack's avatar
David Slack

Fantastic service

5
Sorted out my enquiry and solve my request Reviewed on: 1st March 2022
Nery's avatar
Nery

Best virtual assistant I've seen!

5
Cara seems to be quite quick and well automated. It is continually improving. Reviewed on: 1st March 2022
Matthew's avatar
Matthew

Goo

5
Good service bank is very nice talking with costumer about problems with transfers,transaction Reviewed on: 1st March 2022
zrazvan41@yahoo.com's avatar
[email protected]

Quick easy and understand able

5
Needed help and found cora very helpful Reviewed on: 1st March 2022
Carina Edwards's avatar
Carina Edwards

Closing accounts

5
Very fast and efficient, easy to use Reviewed on: 1st March 2022
Keith 's avatar
Keith

simple easy to use

5
easy to use what else is there to say Reviewed on: 1st March 2022
alan's avatar
alan

First time used

5
What a great way to do things with the bank but don’t need to talk to a human. Very happy Reviewed on: 1st March 2022
Viv 's avatar
Viv

Cora Rocks

5
It was so easy to get things done through Cora. Highly recommend using the automated chat service that Natwest offers Reviewed on: 1st March 2022
Farhaan Mohideen's avatar
Farhaan Mohideen

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