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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Quick and helpful

5
New to this service so appreciate the help given Reviewed on: 1st March 2022
gj.m.edwards@btinternet.com's avatar
[email protected]

Excellent and timely service

5
I can be on the go and get my banking needs sorted quickly and in time. Reviewed on: 1st March 2022
Paga Aye's avatar
Paga Aye

Great Assistance

5
Questions were answered and attended to immediately. it was of a great help Reviewed on: 1st March 2022
Grace Ejemai's avatar
Grace Ejemai

Great help

5
Very helpful and friendly, easy to use Reviewed on: 1st March 2022
Linda Henry's avatar
Linda Henry

Opportunity for growth

5
Natwest has been proactive in calling me for any update that can be of benefit to me and y finances. Many of the benefits i was not aware was available to me. Reviewed on: 1st March 2022
Oyeyemi's avatar
Oyeyemi

Best digital assistant!

5
Best digital assistant, great job NatWest team. Reviewed on: 1st March 2022
Aruna Kumara's avatar
Aruna Kumara

Very quick found what i needed easily

5
Very Easy to use and understand,will use again. Reviewed on: 1st March 2022
David Slack's avatar
David Slack

Fantastic service

5
Sorted out my enquiry and solve my request Reviewed on: 1st March 2022
Nery's avatar
Nery

Best virtual assistant I've seen!

5
Cara seems to be quite quick and well automated. It is continually improving. Reviewed on: 1st March 2022
Matthew's avatar
Matthew

Goo

5
Good service bank is very nice talking with costumer about problems with transfers,transaction Reviewed on: 1st March 2022
zrazvan41@yahoo.com's avatar
[email protected]

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