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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,046 reviews, last reviewed 28th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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9%
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1%
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0%
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5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

NatWest Bank Hi I have called today NatWest Bank customer service for the help, I was extremely distressed and need they support and help, however after speaking w... Read more Reviewed on: 28th June 2025
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Danuta
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NatWest Group - Cora Digital Assistant reviews (6046)

Helpful and quick

5
Very helpful,delt with issue quickly and very thing sorted. Reviewed on: 1st March 2022
Emma's avatar
Emma

Natwest is helpful

5
I have always found Natwest and the Cora assistant helpful Reviewed on: 1st March 2022
Bec Sheffield's avatar
Bec Sheffield

brilliant support

5
had done in two minutes the address change and saving min 30-40 mins to do it in person Reviewed on: 1st March 2022
Norbert E.'s avatar
Norbert E.

very quick

5
very quick and very useful info given Reviewed on: 1st March 2022
Faruk Barber's avatar
Faruk Barber

Address update was a real pain on my mobile app

4
Mobile app was a pain to advise a change of address Online banking done in minutes Reviewed on: 1st March 2022
John Etchells's avatar
John Etchells

How to have a crap experience with your bank !

1
trying to replace people with humans does not work successfully , so employ more human assistants ! Reviewed on: 1st March 2022
roman's avatar
roman

Payments not recognised

5
I had two payments I did not recognise. Cora helped us through it and we sorted within 5 minutes. Very impressed. Reviewed on: 1st March 2022
Alex's avatar
Alex

Excellent

5
Quick response and very sympathetic Reviewed on: 1st March 2022
Ste Kelly's avatar
Ste Kelly

Very helpful indeed

5
The digital assistant helped me to sort out a new password and pin to gain access to the online banking app. Reviewed on: 1st March 2022
Thomas Bailey's avatar
Thomas Bailey

So easy to use

5
Ordered statements from cora easy pprocess for me Reviewed on: 1st March 2022
robin howarth's avatar
robin howarth

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