Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Enquiry regarding bank transfer for purchase of new car.

5
Very useful and provided all the relevant information to enable the transaction. Reviewed on: 1st March 2022

Great service

5
Very helpful. Very quick. Very professional Reviewed on: 1st March 2022

Quick response time, easy to follow instructions

5
I was trying to make a payment to a new international account & Cora was helpful in directing me to the biometrics feature on my app. Reviewed on: 1st March 2022

Easy

5
Quick and easy and answered my question Reviewed on: 1st March 2022

Simplicity

5
Smooth quick and easy to understand. Answered first time. Reviewed on: 1st March 2022

A Talk In The Park

4
I find this part of the R .B.S. app so helpful,and customer friendly. Reviewed on: 1st March 2022

It's fairly good

5
It give you help in the right direction but not as good as a human Reviewed on: 1st March 2022

Urgent help

5
This is a good helper. Thanks it was very helpful Reviewed on: 1st March 2022

Quick and helpful

5
New to this service so appreciate the help given Reviewed on: 1st March 2022

Excellent and timely service

5
I can be on the go and get my banking needs sorted quickly and in time. Reviewed on: 1st March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs