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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Easy

5
Quick and easy and answered my question Reviewed on: 1st March 2022
Marselle Thomas's avatar
Marselle Thomas

Simplicity

5
Smooth quick and easy to understand. Answered first time. Reviewed on: 1st March 2022
Linda Cox's avatar
Linda Cox

A Talk In The Park

4
I find this part of the R .B.S. app so helpful,and customer friendly. Reviewed on: 1st March 2022
Mr Albert Clifford 's avatar
Mr Albert Clifford

It's fairly good

5
It give you help in the right direction but not as good as a human Reviewed on: 1st March 2022
Efthymia Efthymiou 's avatar
Efthymia Efthymiou

Urgent help

5
This is a good helper. Thanks it was very helpful Reviewed on: 1st March 2022
Onur Dincer's avatar
Onur Dincer

Quick and helpful

5
New to this service so appreciate the help given Reviewed on: 1st March 2022
gj.m.edwards@btinternet.com's avatar
[email protected]

Excellent and timely service

5
I can be on the go and get my banking needs sorted quickly and in time. Reviewed on: 1st March 2022
Paga Aye's avatar
Paga Aye

Great Assistance

5
Questions were answered and attended to immediately. it was of a great help Reviewed on: 1st March 2022
Grace Ejemai's avatar
Grace Ejemai

Great help

5
Very helpful and friendly, easy to use Reviewed on: 1st March 2022
Linda Henry's avatar
Linda Henry

Opportunity for growth

5
Natwest has been proactive in calling me for any update that can be of benefit to me and y finances. Many of the benefits i was not aware was available to me. Reviewed on: 1st March 2022
Oyeyemi's avatar
Oyeyemi

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