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NatWest Group - Cora: Digital Assistant reviews

4.60
Based on 6,046 reviews, last reviewed 28th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

NatWest Bank Hi I have called today NatWest Bank customer service for the help, I was extremely distressed and need they support and help, however after speaking w... Read more Reviewed on: 28th June 2025
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Danuta

About this product

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NatWest Group - Cora Digital Assistant reviews (6046)

Fantastic service

5
Sorted out my enquiry and solve my request Reviewed on: 1st March 2022

Best virtual assistant I've seen!

5
Cara seems to be quite quick and well automated. It is continually improving. Reviewed on: 1st March 2022

Goo

5
Good service bank is very nice talking with costumer about problems with transfers,transaction Reviewed on: 1st March 2022

Quick easy and understand able

5
Needed help and found cora very helpful Reviewed on: 1st March 2022

Closing accounts

5
Very fast and efficient, easy to use Reviewed on: 1st March 2022

simple easy to use

5
easy to use what else is there to say Reviewed on: 1st March 2022

First time used

5
What a great way to do things with the bank but don’t need to talk to a human. Very happy Reviewed on: 1st March 2022

Cora Rocks

5
It was so easy to get things done through Cora. Highly recommend using the automated chat service that Natwest offers Reviewed on: 1st March 2022

No problems with NatWest

5
NatWest Bank is great. That is why I have been a customer for over 50 years. Reviewed on: 1st March 2022

Doesn't understand what you're enquiring about

1
Doesn't understand your query I still haven't had my questions answered Reviewed on: 1st March 2022

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