Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.95
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Quick easy and understand able

5
Needed help and found cora very helpful Reviewed on: 1st March 2022
Carina Edwards's avatar
Carina Edwards

Closing accounts

5
Very fast and efficient, easy to use Reviewed on: 1st March 2022
Keith 's avatar
Keith

simple easy to use

5
easy to use what else is there to say Reviewed on: 1st March 2022
alan's avatar
alan

First time used

5
What a great way to do things with the bank but don’t need to talk to a human. Very happy Reviewed on: 1st March 2022
Viv 's avatar
Viv

Cora Rocks

5
It was so easy to get things done through Cora. Highly recommend using the automated chat service that Natwest offers Reviewed on: 1st March 2022
Farhaan Mohideen's avatar
Farhaan Mohideen

No problems with NatWest

5
NatWest Bank is great. That is why I have been a customer for over 50 years. Reviewed on: 1st March 2022
David Leadbeater's avatar
David Leadbeater

Doesn't understand what you're enquiring about

1
Doesn't understand your query I still haven't had my questions answered Reviewed on: 1st March 2022
Lynda Ramsay's avatar
Lynda Ramsay

Helpful and quick

5
Very helpful,delt with issue quickly and very thing sorted. Reviewed on: 1st March 2022
Emma's avatar
Emma

Natwest is helpful

5
I have always found Natwest and the Cora assistant helpful Reviewed on: 1st March 2022
Bec Sheffield's avatar
Bec Sheffield

brilliant support

5
had done in two minutes the address change and saving min 30-40 mins to do it in person Reviewed on: 1st March 2022
Norbert E.'s avatar
Norbert E.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill