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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Quick answer to my query

4
NatWest is great in customer care Reviewed on: 28th February 2022

Helpful

5
Answered everything I need to know very quickly thanks Reviewed on: 28th February 2022

Using Cora

5
Coral always is easy to use, soets iut my query and in a timely manner. Really makes online banking so much easier Reviewed on: 28th February 2022

Great!!

5
Very quick responses.this made banking online very easy Reviewed on: 28th February 2022

Cora

5
Great service Reviewed on: 28th February 2022

nice

5
easy to use and very helpfull. and is very straight forward. Reviewed on: 28th February 2022

I am always satusfied with the assistance i receive

5
I found the service speedy and very helpful Reviewed on: 28th February 2022

Informative and helpful

5
Question answered promptly and links provided Reviewed on: 28th February 2022

Easy and quick service

5
So easy to change address cora made things quick and efficient. Will use again Reviewed on: 28th February 2022

Check my personal details

5
Was gratefull, amazing! I like it certo much Reviewed on: 27th February 2022

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