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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Easy and quick service

5
So easy to change address cora made things quick and efficient. Will use again Reviewed on: 28th February 2022
sarah noble's avatar
sarah noble

Check my personal details

5
Was gratefull, amazing! I like it certo much Reviewed on: 27th February 2022
Marisa Verissimo's avatar
Marisa Verissimo

Very good

5
Helps with everything we need help with their always their to support us through it Reviewed on: 27th February 2022
Steph Peters's avatar
Steph Peters

Great

5
Fast easy use helpful. Helped me straight away Reviewed on: 27th February 2022
Catherine Irvine's avatar
Catherine Irvine

Excellent virtual help

5
I like this as we don’t always want/have time to phone to sort out a problem Reviewed on: 27th February 2022
Julie's avatar
Julie

Quick and easy

5
Cora helped me with my request which she did so quick and easy but still being very polite and professional Reviewed on: 27th February 2022
Cheryl Sands Bytheway's avatar
Cheryl Sands Bytheway

Smart not

5
Quickly Cora Bot , problem solved Reviewed on: 27th February 2022
Gee Bee Dee's avatar
Gee Bee Dee

Very helpful

5
Quick concise instructions to help me with my account Reviewed on: 27th February 2022
Sabrina Welfare's avatar
Sabrina Welfare

Lovely understanding woman

5
Very helpful and understandable Reviewed on: 27th February 2022
Niomi 's avatar
Niomi

Great service

5
Quick & easy service to use. Very satisfied customer! Reviewed on: 27th February 2022
Tony Kinnersley's avatar
Tony Kinnersley

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