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NatWest Group - Cora: Digital Assistant reviews

4.60
Based on 6,057 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B

About this product

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NatWest Group - Cora Digital Assistant reviews (6057)

Smart not

5
Quickly Cora Bot , problem solved Reviewed on: 27th February 2022

Very helpful

5
Quick concise instructions to help me with my account Reviewed on: 27th February 2022

Lovely understanding woman

5
Very helpful and understandable Reviewed on: 27th February 2022

Great service

5
Quick & easy service to use. Very satisfied customer! Reviewed on: 27th February 2022

As good as a human!

5
More efficient and knowledgable than most humans I've spoken to! Reviewed on: 27th February 2022

I needed help unblocking my pin

5
She made it clear what I needed to do without any hassle Reviewed on: 27th February 2022

Extremely satisfied

5
Extremely satisfied thank you very much Reviewed on: 27th February 2022

Fraud

5
Thanks for your help for that knowing transaction. Reviewed on: 27th February 2022

Cora is great

5
Cora was very helpful and explained the action I need to take very well Reviewed on: 27th February 2022

Transferring monies

5
First time I have used this service found it very easy and professional to follow Reviewed on: 27th February 2022

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