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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Extremely satisfied

5
Extremely satisfied thank you very much Reviewed on: 27th February 2022

Fraud

5
Thanks for your help for that knowing transaction. Reviewed on: 27th February 2022

Cora is great

5
Cora was very helpful and explained the action I need to take very well Reviewed on: 27th February 2022

Transferring monies

5
First time I have used this service found it very easy and professional to follow Reviewed on: 27th February 2022

Helpful feature

4
This feature provides a quick informative service. Reviewed on: 27th February 2022

Easy to use

5
Very straightforward and easy to use Reviewed on: 27th February 2022

Cora Rocks

5
Changed my address in less than a minute Reviewed on: 27th February 2022

Why Cora is so helpful

4
I'm quite new to online banking so I'm still figuring a few things out but Cora really does help make things easier and straightforward, so if your lost and in need for help you know where to go! Reviewed on: 27th February 2022

Change of address

5
Very, quick and fast easy experience Reviewed on: 27th February 2022

Great service

5
Helpfull and easy to use app, great banking services. Reviewed on: 27th February 2022

Review NatWest Group - Cora: Digital assistant now

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