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NatWest Group - Cora: Digital assistant reviews

Name: Digital assistant
Rating: 3.94 (6063 reviews)

View other NatWest Group - Cora products

3.94

Based on 6,063 reviews, last reviewed 28th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026

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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

As good as a human!

More efficient and knowledgable than most humans I've spoken to! Reviewed on: 27th February 2022

I needed help unblocking my pin

She made it clear what I needed to do without any hassle Reviewed on: 27th February 2022

Extremely satisfied

Extremely satisfied thank you very much Reviewed on: 27th February 2022

Fraud

Thanks for your help for that knowing transaction. Reviewed on: 27th February 2022

Cora is great

Cora was very helpful and explained the action I need to take very well Reviewed on: 27th February 2022

Transferring monies

First time I have used this service found it very easy and professional to follow Reviewed on: 27th February 2022

Helpful feature

This feature provides a quick informative service. Reviewed on: 27th February 2022

Easy to use

Very straightforward and easy to use Reviewed on: 27th February 2022

Cora Rocks

Changed my address in less than a minute Reviewed on: 27th February 2022

Why Cora is so helpful

I'm quite new to online banking so I'm still figuring a few things out but Cora really does help make things easier and straightforward, so if your lost and in need for help you know where to go! Reviewed on: 27th February 2022

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NatWest Group - Cora: Digital assistant reviews

100% decrease in 5 star reviews

67% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital assistant now

NatWest Group - Cora Digital assistant reviews (6063)

As good as a human!

I needed help unblocking my pin

Extremely satisfied

Fraud

Cora is great

Transferring monies

Helpful feature

Easy to use

Cora Rocks

Why Cora is so helpful

Review NatWest Group - Cora: Digital assistant now

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