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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,057 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6057)

excellent

5
very quick and excellent service Reviewed on: 27th February 2022
Mufeed Niman's avatar
Mufeed Niman

Great online assistance

5
Got the job done. Changed my address no problem. Reviewed on: 26th February 2022
Elizabeth jasper's avatar
Elizabeth jasper

Reactivating an ISA

5
Quick, easy, efficient - thank you Cora Reviewed on: 26th February 2022
Lesley Brown's avatar
Lesley Brown

quick and easy

5
quick and easy to use to help change my address Reviewed on: 26th February 2022
Jeff Gamble's avatar
Jeff Gamble

Always very helpful

5
I’ve asked Cora on a couple of occasions now she has got back to me immediately with a answer to my problems. Reviewed on: 26th February 2022
Maureen sharpe's avatar
Maureen sharpe

Always understand

5
Cora is amazing she always understands what I mean Reviewed on: 26th February 2022
Courtney Lewis's avatar
Courtney Lewis

Quick response time

5
Very quick and solved my problem immediately. Job done! Reviewed on: 26th February 2022
Amanda Lloyd's avatar
Amanda Lloyd

Help from Cora

4
Easy to navigate... Immediate response. Reviewed on: 26th February 2022
JLW's avatar
JLW

Excellent service

5
Easy to use. Straightforward and efficient. Reviewed on: 26th February 2022
Greig Innes's avatar
Greig Innes

Helpful

5
Great helpful service would Definately recommend to others . Reviewed on: 26th February 2022
elizabeth dryden's avatar
elizabeth dryden

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