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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari
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NatWest Group - Cora Digital Assistant reviews (6058)

Quick easy

5
Needed a pin reminder got through quick and easy no problem ls Reviewed on: 25th February 2022
Sarah Schofield's avatar
Sarah Schofield

Quick and easy to use

5
Great service. So simple to use, very quick and easy. My queasy was resolved in a few minutes. Reviewed on: 25th February 2022
kellymarie2612@hotmail.co.uk's avatar
[email protected]

She/he answered my question very quick

5
I am very happy that I have NatWest account Reviewed on: 25th February 2022
Yohannes Ghilay's avatar
Yohannes Ghilay

Excellent service.

5
Quick response to my query. Excellent service. Thank you. Reviewed on: 25th February 2022
Chris Crossan's avatar
Chris Crossan

Quick and very informative

5
Any time I have used Cora my issues have been dealt with quicker than picking up the phone!! Reviewed on: 25th February 2022
Michael Wickham's avatar
Michael Wickham

Surprisingly quick - problem solved!

5
Surprisingly quick and able to help solve my problem, including giving links to move forward with. Reviewed on: 25th February 2022
Catherine Taylor's avatar
Catherine Taylor

Quick, effective, helpful

5
Quick, effective, helpful, took me to what i needed Reviewed on: 25th February 2022
Rachael Joynes's avatar
Rachael Joynes

Very efficient and sorted out my query

5
It was very simple and the instructions were clear and easy to follow. Reviewed on: 25th February 2022
Eddie Ferris's avatar
Eddie Ferris

Vote for Cora

5
Always available and helpful and invariably polite Reviewed on: 25th February 2022
Murdo Macleod 's avatar
Murdo Macleod

Quick response

5
The only thing I would like to see is an option at the start that appears all through the conversation to contact an actual customer service representative Reviewed on: 25th February 2022
Sonz's avatar
Sonz

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