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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Great

5
Easy to use. No waiting around on hold Reviewed on: 25th February 2022

Superb

5
Very efficient and easy to use. Reviewed on: 25th February 2022

Well done

5
First bot I interacted without an anxiety attack Reviewed on: 25th February 2022

Extremely helpful very polite

5
She was very knowledgeable of what she was does and dose it in a way that is easy to understand Reviewed on: 25th February 2022

Easy to change address

5
It was easy to change to my new address even though it is a new build and was not listed on the system yet. Reviewed on: 25th February 2022

Quick and easy

5
Just 2 quick selections and I was linked to the correct page Reviewed on: 25th February 2022

Helpful without hassle

4
Answererd my question without any problems Reviewed on: 25th February 2022

reliable and easy to use

5
always helpful; clear and honest about information that can and cannot be given. facility to engage with an advisor live after or instead of preliminary automation greatly valued Reviewed on: 25th February 2022

Change of Address

5
Very easy to do online - thank you Reviewed on: 25th February 2022

Brilliant

5
This was a wonderful help it informed me what to do Reviewed on: 25th February 2022

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