Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

reliable and easy to use

5
always helpful; clear and honest about information that can and cannot be given. facility to engage with an advisor live after or instead of preliminary automation greatly valued Reviewed on: 25th February 2022

Change of Address

5
Very easy to do online - thank you Reviewed on: 25th February 2022

Brilliant

5
This was a wonderful help it informed me what to do Reviewed on: 25th February 2022

Quick and Efficient Service

5
Problem sorted out by a virtual assistant and a real one! Reviewed on: 25th February 2022

Assistance with how to cancel a transaction

5
Online banking really works without hanging on the phone for ages waiting to speak to someone Reviewed on: 25th February 2022

It's very clever and helpful

5
Cora reactivated my isa in about a minute. Excellent Reviewed on: 25th February 2022

Impressive assistance.

5
Cora is easy to use and quick to help. Definitely recommended. Reviewed on: 25th February 2022

Cora

5
Very helpful with the request I made. Quick and efficient Reviewed on: 25th February 2022

Easy to use, efficient.

5
I needed to check something that wasn't immediately apparant in the digital banking system: CORA made it easy to access that information. Reviewed on: 25th February 2022

Easy to navigate and answered my query.

5
Good experience. Easy to do. Answered my question online. Reviewed on: 25th February 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs