NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

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4.59

Based on 6,058 reviews, last reviewed 26th Mar 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Quick and Efficient Service

Problem sorted out by a virtual assistant and a real one! Reviewed on: 25th February 2022

Assistance with how to cancel a transaction

Online banking really works without hanging on the phone for ages waiting to speak to someone Reviewed on: 25th February 2022

It's very clever and helpful

Cora reactivated my isa in about a minute. Excellent Reviewed on: 25th February 2022

Impressive assistance.

Cora is easy to use and quick to help. Definitely recommended. Reviewed on: 25th February 2022

Cora

Very helpful with the request I made. Quick and efficient Reviewed on: 25th February 2022

Easy to use, efficient.

I needed to check something that wasn't immediately apparant in the digital banking system: CORA made it easy to access that information. Reviewed on: 25th February 2022