Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Quick and easy

5
Just 2 quick selections and I was linked to the correct page Reviewed on: 25th February 2022
Glynne Cook's avatar
Glynne Cook

Helpful without hassle

4
Answererd my question without any problems Reviewed on: 25th February 2022
Sylvia Watson's avatar
Sylvia Watson

reliable and easy to use

5
always helpful; clear and honest about information that can and cannot be given. facility to engage with an advisor live after or instead of preliminary automation greatly valued Reviewed on: 25th February 2022
john weeks's avatar
john weeks

Change of Address

5
Very easy to do online - thank you Reviewed on: 25th February 2022
Quainton PC's avatar
Quainton PC

Brilliant

5
This was a wonderful help it informed me what to do Reviewed on: 25th February 2022
Derek John Barrow's avatar
Derek John Barrow

Quick and Efficient Service

5
Problem sorted out by a virtual assistant and a real one! Reviewed on: 25th February 2022
susan morris's avatar
susan morris

Assistance with how to cancel a transaction

5
Online banking really works without hanging on the phone for ages waiting to speak to someone Reviewed on: 25th February 2022
shirleyallenuk@yahoo.com's avatar
[email protected]

It's very clever and helpful

5
Cora reactivated my isa in about a minute. Excellent Reviewed on: 25th February 2022
Charles Welsh's avatar
Charles Welsh

Impressive assistance.

5
Cora is easy to use and quick to help. Definitely recommended. Reviewed on: 25th February 2022
Michael Garcia's avatar
Michael Garcia

Cora

5
Very helpful with the request I made. Quick and efficient Reviewed on: 25th February 2022
Dan Hughes's avatar
Dan Hughes

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill