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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari
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NatWest Group - Cora Digital Assistant reviews (6058)

Very smart

5
Really informative and precise. I have always had a helpful answer from Cora. Reviewed on: 18th April 2021
Helen Cronie's avatar
Helen Cronie

Service

5
In such testing times it was so easy and totally stress free and Cora was kind and extremely helpful Reviewed on: 18th April 2021
Sharon Dahr's avatar
Sharon Dahr

First Class

5
It was so easy to update my new address. saved so much time having to travel to a branch.All instructions so clear and easy to follow Reviewed on: 18th April 2021
Jane Grace's avatar
Jane Grace

Perfect help

5
Very easy to use. And my request was delt with ASAP Reviewed on: 18th April 2021
SR's avatar
SR

Quick and easy

5
Very helpful would use again. Dont need to use phone just use Cora!! Reviewed on: 18th April 2021
Denise sage's avatar
Denise sage

Changing address

5
Very quick and easy. Banked with NatWest all my life and never had any problems. Always helpful Reviewed on: 18th April 2021
Alice Muxlow's avatar
Alice Muxlow

NAT WEST THE BEST!

5
A Bank I Trust. Please do NOT close all your branches. I feel this is a fashionable mistake all Banks seem to court.CS Reviewed on: 18th April 2021
Nat West's avatar
Nat West

Problem answered very quickly

5
Answers to issue were clear and concise Reviewed on: 18th April 2021
W A brunskill's avatar
W A brunskill

Nice and easy to order a new card

4
Nice and easy to order a new bank card saves me going to the bank Reviewed on: 18th April 2021
Nigel allrn 's avatar
Nigel allrn

Simple to use

5
Answered my question very quickly Reviewed on: 18th April 2021
A Smith's avatar
A Smith

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