NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

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4.59

Based on 6,058 reviews, last reviewed 26th Mar 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Change of address

Easy and quick to use. Great that you are able to complete this online rather than having to telephone and be put on hold. Thank you. Reviewed on: 18th April 2021

Easy!

Easy to operate very fast really helpful. Reviewed on: 18th April 2021

Quick easy, polite and helpful

Was very easy to use, polite and got the issue sorted out quickly. Reviewed on: 18th April 2021

Easy, Quick & Painless

Not likesome other bank digital assistants, this one actually does what you want from it quickly, efficiently and without frustration Reviewed on: 18th April 2021

Helpful

Advised that l had made a mistake in password Reviewed on: 18th April 2021

Great help

Always helpful very easy to use most importantly for me very quick way to resolving any problems or giving you the help required probably the best app on my phone great work keep it up, always leave feeling satisfied thank you. Reviewed on: 18th April 2021

Very quick

Cora is quick and straight to the point , quickly identifies the nature of my enquiry and gives me options , never fails to resolve ! Reviewed on: 18th April 2021