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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari
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NatWest Group - Cora Digital Assistant reviews (6058)

10

5
Excellent and prompt answer to what ever I asked Reviewed on: 18th April 2021
sibi_abraham@hotmail.com's avatar
[email protected]

Transaction query

5
I am extremely happy with the instant response irecieved Reviewed on: 18th April 2021
Maria pugh's avatar
Maria pugh

Great service and on hand when neefed

5
I had a recent change and my card got blocked so they were able to unblock my card straightaway Reviewed on: 18th April 2021
Ebony's avatar
Ebony

Cora - she actually works!

5
One of the quickest and cleverest AI I’ve interacted with Reviewed on: 17th April 2021
Jude's avatar
Jude

So quick and easy!

5
I wanted to find out how I could reduce my overdraft and Cora gave me clear instructions and in less than a minute I was all set and ready to go! Reviewed on: 17th April 2021
Clare's avatar
Clare

Easy and reliable

5
Just like the staff at NatWest, the digital assistant is reliable and extremely prompt. It’s also very easy to navigate Reviewed on: 17th April 2021
Ajluby's avatar
Ajluby

Great

5
Quick and easy to use would use again Reviewed on: 17th April 2021
Kim Grieve's avatar
Kim Grieve

Good reliable and intent answers to my questions

5
Long time wih natwest always helpfull and reliable Reviewed on: 17th April 2021
TG burdett 's avatar
TG burdett

Fantastic

5
Makes the small and easy requests so simple and quick in resolving without having to jump through all the usual annoying hoops Reviewed on: 17th April 2021
Aidan's avatar
Aidan

Very easy

5
Very easy and to simply just perfect Reviewed on: 17th April 2021
Petko's avatar
Petko

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