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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Always helpful

4
Deal with my queries in a calm efficient and friendly manner Reviewed on: 17th April 2021

Easy Peasy

5
Used 'Cora' for the 1st time today, and was impressed with the ease of use, understandability and promptness... Excellent experience all round! Reviewed on: 17th April 2021

Quick response

5
Quick response, no queuing no waiting. Problem solved in a few minutes! Reviewed on: 17th April 2021

Very quick

5
Cara was very quick in responding and we get to choose our quiries among lot of detailed options. Reviewed on: 17th April 2021

Brilliant

5
Very good from start to finish, very helpful and gets things done Reviewed on: 17th April 2021

change of address

5
excellent smooth easy and efficient service Reviewed on: 17th April 2021

AMAZING

5
Cora is so easy to use to find out any information about your bank accounts Reviewed on: 17th April 2021

clear instructions clear replies

5
helped me to change my bank address lock my card etc and allowed me to skip a step and ask a different question and remembered what I asked even when doing so Reviewed on: 17th April 2021

cora made it so easy

5
very good!!! the nat west bank is the best! Reviewed on: 17th April 2021

Love Natwest

5
Been with Natwest for nearly 50 years and never been interested in changing banks. Extremely pleased with their service. Reviewed on: 17th April 2021

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