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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Quick, easy and solved problem at first ask

5
Cora was quick to use, easy to understand and answered question right away very satisfactorily Reviewed on: 15th April 2021

Quick, easy, painless

5
Fast responses, not too many questions to answer and quicker than a phone call. Reviewed on: 15th April 2021

Very helpful!

5
Very helpful, knows how to handle queries quickly and without hassle, with links which appear in the text for you to click on and clear instructions to follow. Reviewed on: 15th April 2021

The process of reactivating my account was very easy

5
The staff member Cora was very helpful Reviewed on: 15th April 2021

Very clear and quick

5
Very clear quick answers to my query Reviewed on: 15th April 2021

brilliant

5
This communication was fast, precise, to the point, professional. I felt understood and helped. Reviewed on: 15th April 2021

NAT WEST THE BEST!

5
Nat West excellent Bank to deal with .Even today they regard customers as HUMANS. Reviewed on: 15th April 2021

Help

5
Awesome , Quick and very helpful Reviewed on: 15th April 2021

Responsive, simple, effective

5
Cora AI interacts well with the customer and offers simple and logical step-by-step approach to resolving customer queries. Reviewed on: 15th April 2021

It's easy and very convenient to use

4
This app has made easier and saved my time I really loved Cora now I don't have to wait long time to connect with a bank Reviewed on: 15th April 2021

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