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NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Very easy to use

5
Amazing, quick & easy. My enquiry was dealt with within 1 minute Reviewed on: 14th April 2021

Easy and informative

5
Answered my question very quickly and was very clear about what I needed to do Reviewed on: 14th April 2021

A quick and easy app.

5
I had a possible fraud query and Cora made it easy to report. Reviewed on: 14th April 2021

Completely satisfied

5
Very quick response and informative . Reviewed on: 14th April 2021

Great service

4
Quick and effortlessly answered my question Reviewed on: 14th April 2021

Digital help

5
Cora is very intuitive and easy to use and came up with the answers I needed straight away. Reviewed on: 14th April 2021

Customer service

5
Very quick and easy, excellent service Reviewed on: 14th April 2021

Helpful

5
Swift and answered question with helpful advice Reviewed on: 14th April 2021

Simple & quick

5
Good good good gooodgoooodgoooood Reviewed on: 14th April 2021

Good service, promt answers

4
Good experience, thank you for making it easy. Reviewed on: 14th April 2021

Review NatWest Group - Cora: Digital assistant now

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