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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

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4.59

Based on 6,058 reviews, last reviewed 26th Mar 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Great

Excellent good to have someone that can help you without going to the branch Reviewed on: 14th April 2021

To vote for Cora

She’s patient, good listener to customers requests and also fix customers banking problems which makes we the customers very easy and happy...I think she needs to be awarded for the good things he’s doing to the customers and the bank as well.. Reviewed on: 14th April 2021

Greatest bank lever many thanhps

Berry good service would never change bank Reviewed on: 14th April 2021

Cora was very helpful with my request

Very helpful and quick to reply to my question Reviewed on: 14th April 2021

CHANGING ADDRESS DETAILS

EXTREMELY USER FRIENDLY INTERFACE Reviewed on: 14th April 2021

User friendly

Each time I have used the. Cora service, I have received responses quickly and they have been easy to follow and achieve the required outcome Reviewed on: 14th April 2021

Change in address

Quick and easy to use and was able to change my address with no fuss Reviewed on: 14th April 2021

Futile experience

Did not resolve query. Eventually settled after extremely long wait to speak to a person via phone line. Prompted to check "Trustpilot" reviews ... awful! Reviewed on: 14th April 2021

Brilliant service

Very fast service. Solve your problems. Reviewed on: 14th April 2021

Cora is Amazing

I needed to change my address and it took a few minutes Excellent service again from Natwest .. Reviewed on: 14th April 2021

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6058)

Great

To vote for Cora

Greatest bank lever many thanhps

Cora was very helpful with my request

CHANGING ADDRESS DETAILS

User friendly

Change in address

Futile experience

Brilliant service

Cora is Amazing

Review NatWest Group - Cora: Digital Assistant now

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