Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Brilliant services

5
There fraud team are the best I have seen they even stopped money going out of my account and phoned also ,brilliant services Reviewed on: 12th April 2021
Gordon 's avatar
Gordon

Account closure

5
Extremely simple step by step process, it only took a few mins to get the process underway Reviewed on: 12th April 2021
Paul Quince's avatar
Paul Quince

Quick response

5
Contacted to find out about a replacement debit card. Cora answered my questions almost before I'd finished typing them! Reviewed on: 12th April 2021
Mrs T's avatar
Mrs T

best

5
Natwest is the best bank I've ever used Reviewed on: 12th April 2021
Elaine's avatar
Elaine

Quick and efficient with positive results

5
Really easy way to get needs met, questions answered and problems resolved Reviewed on: 12th April 2021
Lora's avatar
Lora

Great efficient service

5
Very easy, secure and time saving Reviewed on: 12th April 2021
Pam's avatar
Pam

This bank has gotten worse over the last few yesrs

1
Wouldn’t trust a single thing this bank says, they are terrible Reviewed on: 12th April 2021
Scotty87's avatar
Scotty87

Amazing AI

5
Very intuitive and works very quickly. Updated my address in seconds! Reviewed on: 12th April 2021
Alexei's avatar
Alexei

Answered my question no problem

5
Easy And straight forwards , no problem what so ever Reviewed on: 12th April 2021
Linda's avatar
Linda

Extremely helpful

5
I used this service as I couldn't get through in the telephone. Instructions were clear and concise, all the information I needed was given, some without me having to ask further questions. Reviewed on: 12th April 2021
Susan Pullen's avatar
Susan Pullen

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill