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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Online banking assistant automated answers

4
Answers came very quickly and were precise. Reviewed on: 12th April 2021

Best Banking experience

5
I have been shielding for over a year and would have been unable to pay my bills or get cash if I didn’t have online banking. Anything I’ve been unsure of or needed to do, I was able to find out through questions online. Excellent service. Reviewed on: 12th April 2021

Isa reactivation

5
Very straightforward and easy to do Reviewed on: 12th April 2021

Good banking service

5
Easy to use and very helpful very good way to use rather than waiting in a queue on the phone Reviewed on: 12th April 2021

Very fast and easy to understand

5
Very fast and easy to understand Reviewed on: 12th April 2021

Answered my query quickly and satisfactorily

5
Easy to use online Cora. Would use it again. Reviewed on: 12th April 2021

Fast and helpful

5
Always give good advice and seem to know straight away what you need Reviewed on: 12th April 2021

Great service

5
Very quick and very helpful thank you natwest I can always rely on you Reviewed on: 12th April 2021

Excellent Service

5
Very fast and reassuring reply, a pleasure to deal with. Reviewed on: 12th April 2021

It was a simple process and easy to follow the prompts

5
As above. Easy to follow the prompts. It was a novel experience Reviewed on: 12th April 2021

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