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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

it is very quick and gives helpful responses

5
I had a query and messaged natwest on its messaging space, Cora was quick in response and very helpful Reviewed on: 12th April 2021

It could not have been any easier, brilliant

5
I found it very easy ,in fact easier than b4 when I had to call the helpline,wait ,explain ,then listen for instructions,it is a really easy way to communicate.thank you. Reviewed on: 12th April 2021

British bank award

5
Good and I am happy to reactive Reviewed on: 12th April 2021

Cora digital assistant

5
Cora very quickly detailed how to complete the task I was looking for. Reviewed on: 12th April 2021

Isually understanding communication

5
Excellent all around Very good answering my questions Reviewed on: 12th April 2021

Recommend

5
Very helpful and very knowledgeable Reviewed on: 11th April 2021

Cora is amazing

5
The digital assistant who can help with 90% of your banking and direct you further if it can’t assist to an advisor. Reviewed on: 11th April 2021

Helpful amazing

5
Put my mind at rest late at night thank you Reviewed on: 11th April 2021

Cora was very helpful

5
I found Cora efficient and easy to use Reviewed on: 11th April 2021

A time saver

5
It was very easy to use and saved lots of time calling or waiting for an agent to be free on an online chat Reviewed on: 11th April 2021

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Help others make smarter decisions by sharing your own experience. Write a review
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