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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

my name is Cora, or Negan

4
Don't even know where they are. It wasn't till the last chat, after a lot homework.; when I felt I got somewhere. Reviewed on: 11th April 2021

clear precise instructions

5
straight forward simple precise instructions Reviewed on: 11th April 2021

Great service, fast, clear and to the point

5
I wanted to update my home address, it was a clear, smooth and fast to do with Cora (Natwest group) Reviewed on: 11th April 2021

Nicholas Bevan

5
they was really helpful and helped me to change my Address Reviewed on: 11th April 2021

Quick and clear

5
Resolved my query very quickly and clearly explained the solution to my problem. Reviewed on: 11th April 2021

Inquiring about a pending withdrawal from account

5
Nice clear instructions didn’t feel like I was talking to robot Reviewed on: 11th April 2021

it was easy to follow

5
good because i don't normally download statements Reviewed on: 11th April 2021

Speedy and relevant

5
Alerted by Cora to activity on my card. Sound advice and clear reassurance Reviewed on: 11th April 2021

Efficient and Innovative

5
It resolved my queries very promptly, precisely and innovatively Reviewed on: 11th April 2021

Excellent Service

5
Very easy to use. Quick response. Reviewed on: 11th April 2021

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