Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Fast reply to my query

5
I had no idea how to deal with a situation so a prompt reply was appreciated Reviewed on: 9th April 2021
Colette Sharp's avatar
Colette Sharp

Excellent banking app

5
Nat west is absolutely the best bank by far the staff are brilliant and the online banking app is excellent Reviewed on: 9th April 2021
Eve Pilkington's avatar
Eve Pilkington

Easy and intuitive

5
Ease of use and intuitive. Well done Reviewed on: 9th April 2021
Paul 's avatar
Paul

Good customer service

5
my question was answered clearly Reviewed on: 9th April 2021
loveness's avatar
loveness

Quick and easy to follow

5
Only needed to change address was very quick and easy to do Reviewed on: 9th April 2021
Sean kelly's avatar
Sean kelly

So easy and quick to use.

5
It asked what my general issue was and from there gave me multiple choice answers to pick from so I knew they had understood my issue. It helped me solve my issue with out having to spend ages on a phone. Can not recommend enough. Reviewed on: 9th April 2021
Kristian Donnelly's avatar
Kristian Donnelly

Problem solved

5
Card was locked and easy solution explained in straightforward way Reviewed on: 9th April 2021
SandyMcJ's avatar
SandyMcJ

Best bank by far

5
Always there for me and helping to make the most out of my money Reviewed on: 9th April 2021
Kristian Crawford's avatar
Kristian Crawford

Simple and positive answers

5
It was very good, I kept putting off my queries until I posed the question to CORA and she made it so easy THANK YOU Reviewed on: 9th April 2021
Anthony's avatar
Anthony

Brilliant & helpful

5
The on-line Banking for NatWest is superb and I can always achieve what I want. Also their digital assistant works much better than other I have experienced. Reviewed on: 9th April 2021
David Poole's avatar
David Poole

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill