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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6059)

Easy use reporting smishing scam

Found it very easy to use and report a possible smishing scam Reviewed on: 7th April 2021

Helpful

Good for advice on all things financial in app and online Reviewed on: 7th April 2021

Clear and swift

Answered my querie with prompt and clear clarification. It was the first time I had used this service. Thank You Reviewed on: 7th April 2021

Quick, responsive AI

I was able to change my address quickly, conveniently and securely with Cora. This took more minutes and meant I was able to move onto the next item on the never ending list of moving day tasks. Reviewed on: 7th April 2021

Helpful review

The experience was most helpful Reviewed on: 6th April 2021

A very useful tool

Cora as a concept is very impressive! I look forward to seeing what NatWest do to continue developing it in the future. Reviewed on: 6th April 2021

Time well spent

Very good manner, and very easy to deal with. Reviewed on: 6th April 2021

Clear, concice and easy to use format.

The digital assistant is easy to use, so far understands every typed word and gives in depth answers. Reviewed on: 6th April 2021

Stress Free Transaction!

I was able to change my address in less than 5 minutes. That was super fast! I was worried with the thought that I need to wait in line outside of a branch, or be put on hold for so long over the phone. Talk about efficiency and saving so much time. Thank you Cora and Natwest for the superb service!!! Reviewed on: 6th April 2021

Quick and easy to use

Took the time to answer my questions Reviewed on: 6th April 2021

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6059)

Easy use reporting smishing scam

Helpful

Clear and swift

Quick, responsive AI

Helpful review

A very useful tool

Time well spent

Clear, concice and easy to use format.

Stress Free Transaction!

Quick and easy to use

Review NatWest Group - Cora: Digital Assistant now

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