Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Clear and swift

5
Answered my querie with prompt and clear clarification. It was the first time I had used this service. Thank You Reviewed on: 7th April 2021
Sonia Tonks's avatar
Sonia Tonks

Quick, responsive AI

5
I was able to change my address quickly, conveniently and securely with Cora. This took more minutes and meant I was able to move onto the next item on the never ending list of moving day tasks. Reviewed on: 7th April 2021
LM's avatar
LM

Helpful review

5
The experience was most helpful Reviewed on: 6th April 2021
Duncan's avatar
Duncan

A very useful tool

5
Cora as a concept is very impressive! I look forward to seeing what NatWest do to continue developing it in the future. Reviewed on: 6th April 2021
ethangates's avatar
ethangates

Time well spent

5
Very good manner, and very easy to deal with. Reviewed on: 6th April 2021
Mark Lee's avatar
Mark Lee

Clear, concice and easy to use format.

5
The digital assistant is easy to use, so far understands every typed word and gives in depth answers. Reviewed on: 6th April 2021
Lee Porteous 's avatar
Lee Porteous

Stress Free Transaction!

5
I was able to change my address in less than 5 minutes. That was super fast! I was worried with the thought that I need to wait in line outside of a branch, or be put on hold for so long over the phone. Talk about efficiency and saving so much time. Thank you Cora and Natwest for the superb service!!! Reviewed on: 6th April 2021
Daphne Lopez's avatar
Daphne Lopez

Quick and easy to use

5
Took the time to answer my questions Reviewed on: 6th April 2021
tanyawoods77@googlemail.com's avatar
[email protected]

Very helpful

4
This service has answered the majority of my queries fast & efficiently at any hour of the day. Brilliant work. Reviewed on: 6th April 2021
Yvonne's avatar
Yvonne

Bots of the future

5
Cora provided me with a straight to the point fix, with lightning fast responses and useful information on how to fix my problem. I couldn't of asked for anyone better Reviewed on: 6th April 2021
Budday's avatar
Budday

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill