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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T

About this product

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NatWest Group - Cora Digital Assistant reviews (6059)

Very helpful

4
This service has answered the majority of my queries fast & efficiently at any hour of the day. Brilliant work. Reviewed on: 6th April 2021

Bots of the future

5
Cora provided me with a straight to the point fix, with lightning fast responses and useful information on how to fix my problem. I couldn't of asked for anyone better Reviewed on: 6th April 2021

Happy customer

5
Cora was very helpful in solving my problem Reviewed on: 6th April 2021

A complicated question

5
I asked a long question Cora answered it very quickly Reviewed on: 6th April 2021

Great service

5
Query answered immediately within seconds. Reviewed on: 6th April 2021

Easy Peasy

5
Very quick and simple procedure, done in a flash Reviewed on: 6th April 2021

Natwest lousy

4
5 days i have been tryi g to view my bank accou t balamce A d tra sactions,i have entered all the correct questions From name to pin password etc correct and still cannot Get into my account. Disgusting service Reviewed on: 6th April 2021

Really helpful

5
How quick she was to change my address Reviewed on: 6th April 2021

Quick online response

5
I requested a new card reader and was guided how to arrange this. Quick response when I needed it. Thank you Reviewed on: 6th April 2021

ease of service.

5
great tool to get jobs done quickly. Reviewed on: 6th April 2021

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