Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Quick and to the point

5
I had forgotten my pin and this problem was solved in a few minutes Reviewed on: 24th March 2021

Amazing

5
Was able to fix my issue in a matter of minutes! Reviewed on: 24th March 2021

Easy to the point

5
Very easily accessible and easy to use quick process with limited issues. No questions unanswered. Reviewed on: 24th March 2021

Quick and Effecient

5
Easy way to sort out general banking enquires, quick and intuitive Reviewed on: 24th March 2021

Perfect service

4
Perfect service, easy and fast. Reviewed on: 24th March 2021

Quick and easy to understand

5
Quick and easy to understand,hassle free , straight forward, nice and simple Reviewed on: 24th March 2021

Good

5
Solved problem within seconds. Really helpful and was easy to use the cora Reviewed on: 24th March 2021

Reactivating ISA

5
The online process to reactivate my dormant ISA account was simple, easy to follow and execute. Well done NatWest! Reviewed on: 24th March 2021

Wow

5
Could not believe how quickly my question was sorted. Simple and easy to use.. A great use of text option boxes Reviewed on: 24th March 2021

Quick response

5
Had a question on limit on payment but quickly resolved Reviewed on: 24th March 2021

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs