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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

Easy and save time

5
It saves my time It is very quick and easy Reviewed on: 24th March 2021

Quick and easy process

5
Moving home and totally forgot to inform my bank, Used Cora to amend my change of address details. Completed in minutes smooth and easy process. Thank you....... Reviewed on: 24th March 2021

good

4
I wanted a change of address, the live chat option was quick and easy Reviewed on: 24th March 2021

easy

5
very quick no holding to speak to someone Reviewed on: 24th March 2021

Efficient and painless

4
My whole request was answered in under 3 minutes, if that! Reviewed on: 24th March 2021

Easy to use

5
Easy to use, fast and efficient Reviewed on: 24th March 2021

Easy to explain

5
Respected service and satisfied with behaviour Reviewed on: 24th March 2021

Very likely

4
Quick and timely help while I was online blocking for help Reviewed on: 24th March 2021

Excellent

5
Great service fast and efficient and answered my query Reviewed on: 24th March 2021

Amazing , friendly and helpful

5
Assisted with my problem straight away and advised what to do next Reviewed on: 24th March 2021

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