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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Due to expire debit card

5
Answered question straight away... Reviewed on: 21st March 2021

Super quick responses

5
Almost as if I was talking to a real person. Top notch service! Reviewed on: 20th March 2021

Yep

4
My experience was very clear clear and easy Reviewed on: 20th March 2021

Easy banking

5
Both app and on line banking are so easy to use. Cora is really good and answered my question straight away. Like that I can use any time. X Reviewed on: 20th March 2021

Many thanks for your help and support please

5
Very good experience thanks again for your help and support Reviewed on: 20th March 2021

Digital support to match digital lifestyle

5
C is for Courteous O is for Outstanding R is for Remembering A is for Aware CORA Reviewed on: 20th March 2021

Very good service for many years

4
Been with NatWest as stated above for many years and been very happy with all the services provided. Reviewed on: 20th March 2021

Always get immediate help

5
I had a problem I could not resolve quick chat with Cora was all it needed . Thank you as always Reviewed on: 20th March 2021

Easy, quick changes instead of long phone calls

5
This made it much easier to update my details, when usually I would have to phone up and wait in a queue to speak to someone. It was a simple process. Reviewed on: 20th March 2021

Digital assistance

5
So efficient and effective.Seemless process Reviewed on: 20th March 2021

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