Smart Money People Logo

NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital Assistant reviews (6061)

Pleasure to deal with

5
Very helpful and quick response Reviewed on: 20th March 2021

Customer feedback

5
Very helpful and super affisent and digital assistant answered all my questions quickly Reviewed on: 20th March 2021

KISS

5
Keep It Simple is the way to go, really easy to navigate and complete actions in minutes. Thank you Reviewed on: 20th March 2021

Very quick, efficient service and clear instructions on what I needed to do. Very fast resolution to mu problem

5
Very satisfied with service and outcome Reviewed on: 20th March 2021

Changing address

5
Easy to follow with clear instructions Reviewed on: 20th March 2021

Great, fuss free way to interact with the bank

5
Easy Q&A style made it easy to change my address. Other banks take note! Reviewed on: 20th March 2021

Very fast and efficient service

5
Ordered a replacement debit card in seconds Reviewed on: 20th March 2021

It needs to be a bit better

2
I perfect to speak to someone rether then digital assistant Reviewed on: 20th March 2021

user friendly

5
quite easy to use and cna do most stuff on Cora, even address change etc. for business accounts. Reviewed on: 20th March 2021

Easy to deal with and get sense out of

5
Went on-line to answer a simple query and it was answered quickly efficiently and made me feel welcomed Reviewed on: 20th March 2021

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs