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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Made the transaction simple without the usual complications

5
It was hassle free, which is important to an older client Reviewed on: 20th March 2021

Great Bank

5
Best thing I ever did was to come over to NatWest. I remain very satisfied by their service and features. Reviewed on: 20th March 2021

Piece of cake

5
Brilliant assistant. Perfect answers to questions that have been well thought-out. Reviewed on: 20th March 2021

five star thank you

5
it was a great help thanks what else but a great service have been with nat west for most of my adult life you have always been there for help and advice through bad times and good thanks again. Reviewed on: 20th March 2021

Change of address

5
It was a relatively brief experience and Cora efficiently executed what was demanded from her. Reviewed on: 20th March 2021

Mrs Barnett

5
Cora was very helpful as always. Reviewed on: 20th March 2021

Easy to use

5
I prefer to be able to read my answers as earlier to digest Reviewed on: 20th March 2021

Excellent customer service

5
I contacted Cora for help in reactivating my Cash Isa account. Amazing service. Cora gathered all my details and sorted everything out in minutes. Very helpful indeed. Reviewed on: 20th March 2021

Fast & friendly

5
Cora was fast & friendly solved my issue Reviewed on: 20th March 2021

Highly recommend Cora

5
Extremely helpful digital assistant with clear step-by-step instructions that made the process seamless Reviewed on: 20th March 2021

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