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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
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NatWest Group - Cora Digital Assistant reviews (6061)

Simple online digital assistant

5
Quick and easy to use assistant, in plain easy to understand phrases gets the questions answered and jobs done. Reviewed on: 19th March 2021
Michelle Sewry's avatar
Michelle Sewry

Very helpful.

5
It just took five minutes to put my mind at ease. Reviewed on: 19th March 2021
Alison Gardner's avatar
Alison Gardner

Great instant help

5
Able to help with simple queries very quickly Reviewed on: 19th March 2021
M Stafford's avatar
M Stafford

Brilliant, fast and efficient.

5
No long waiting in queues on the phone. All queries sorted within a minute or two, fantastic! Reviewed on: 19th March 2021
Ki's avatar
Ki

Helpful

5
Straight to the solution. Easy to follow. Great service. Reviewed on: 19th March 2021
Barbara Van-De-Gevel 's avatar
Barbara Van-De-Gevel

Poor communications.

1
Can't bank cheques on app.have a nice day. Reviewed on: 19th March 2021
Paul Kerridge 's avatar
Paul Kerridge

Peace of mind

5
I was worried why my card was declined when I’ve got a massive balance Reviewed on: 19th March 2021
Carla Beavers's avatar
Carla Beavers

Great service

5
My Query was resolved in seconds Reviewed on: 19th March 2021
barbaraansell@hotmail.com's avatar
[email protected]

Thanks, Cora

4
Cora was quick, efficient, and actually helped. My question was answered clearly and concisely, with the opportunity to start over if she didn't understand the first time. Reviewed on: 19th March 2021
Olivia's avatar
Olivia

Mr. Nawrot

2
My card keeps getting blocked so I have to transfer money to another bank to pay for things. Reviewed on: 19th March 2021
K Nawrot's avatar
K Nawrot

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